MS Teams Test call Feature explained

Facing Mic or Speaker Issues in Microsoft Teams?

Here’s how the “Test Call” feature saved my day (and can save yours too!)

If you’ve ever joined a Microsoft Teams meeting only to realize your microphone isn’t working—or worse, you can’t hear others—welcome to the club. I’ve been there too. It’s frustrating, especially when time is ticking and your colleagues are waiting.

But here’s the good news: Microsoft Teams has a built-in “Test Call” feature that can help you diagnose and fix mic, speaker, and camera issues before you join that important call.

What Is the “Make a Test Call” Feature?

The “Test Call” option lets you simulate a meeting with a test bot. It checks your:

• Microphone – Are you audible?
• Speaker – Can you hear?
• Camera – Is it working?
• Network – Any lags?

The bot records your voice, plays it back to you, and gives a quick summary.

How to Use the Test Call Feature (Step-by-Step)

1. Open Microsoft Teams.
2. Click the three dots (More Options) near your profile photo.
3. Select Settings > Devices.
4. Click on Make a Test Call.
5. Speak normally when prompted by the Test Bot.
6. Listen to the playback to confirm your mic and speaker are working.
7. Check the summary to ensure your camera and audio setup are good.

Why I Love This Feature (Real-Life Example)

Sometimes I switch headphones or change rooms. Once, my mic wasn’t picking up any sound—I’d accidentally muted it at the system level. After that mishap, I always use the Test Call feature before important meetings. It’s like a 30-second insurance policy!

Pro Tips

• Use it when switching between laptop and Bluetooth headset.
• Do it after Windows or Teams updates—settings might reset.
• Helps avoid “Can you hear me?” moments.

Share the Knowledge

If this helped you, it’ll help others too. Share it on WhatsApp, Teams, or LinkedIn:

Need help with a specific Teams issue? Drop your question in the comments—I might’ve already solved it!