Showing posts with label Aircel. Show all posts
Showing posts with label Aircel. Show all posts

Saturday, May 28, 2016

Aircel :Online Recharge failed | Get Refund money back if Aircel Recharge failed online

While doing online recharge or topup for Aircel prepaid number in Aircel e-payment website, there are chances that the money would be debited from your bank account or credit card , but the recharge will not be happened.

To get money refund for failed Aircel online recharge :

  1. Go to your bank's net banking account and check whether your amount is credited back. Most of the times, the bank will automatically refund the money within few minutes if the recharge is failed.
  2. If the money is not credited back, you have to call your bank's customer care and report the issue related to failed recharge.
  3. The customer care executive of the bank will check your transaction and if the transaction is happened , your money will be refunded within 7 days. 
It is waste of time to call and argue with Aircel customer care. The correct person to contact for this issue is bank's customer care.

Wednesday, May 4, 2016

Aircel : Stop Namkeen Autorenewal | To stop false Subscription of Aircel Gaming Mania, Beauty world service

To stop Namkeen Autorenewal in Aircel SIM :
  1. From your Aircel number, send an sms STOP to 155223
  2. You will receive the active VAS subscription services
  3. Reply with the number equivalent to Namkeen VAS service to unsubscribe from the service and stop auto-renewal of Namekeen service


To stop VAS Gaming mania, Beauty world in Aircel :
  1. If your talktime balance is reduced for false subscription of Aircel Gaming mania, Beauty world VAS services, then immediately stop the service to prevent auto renewal
  2. Send an sms STOP to 155223 . Now you will receive the list of active VAS subscriptions.
  3. Reply with the number equivalent to Gaming mania or Beauty world to unsubscribe from the service
To stop false subscription and auto-renewal of VAS in Aircel:
  1. Even though TRAI implemented several strict rules to telecom market, still the mobile networks trick their users to subscribe for their VAS without their knowledge.
  2. To prevent false subscription and autorenewal in Aircel cellfun service, the user should not visit adult websites. Because such websites will implement such WAP subsription links in them which automatically subscribes for VAS without the visitors knowledge. 


Wednesday, April 20, 2016

Aircel SIM card lost : Block SIM,Replace damaged Aircel SIM : Complaint form, price details

To block lost SIM in Aircel


  1. If your SIM card is lost or stolen, immediately call to 121 from other Aircel number or 9842012345 from any network
  2. Inform your customer care officer and request him to block your Aircel number


To get a new Aircel sim card replacement for lost or damaged Aircel SIM


  1. Carry an identity proof like Voter's card, Driving license
  2. Go to nearest Aircel store
  3. Request for a new sim card for your lost SIM card or damaged SIM card


Cost of new Aircel SIM card replacement


  • The cost of new Aircel SIM card as replacement is Rs 25, available in Aircel stores


To Get contacts stored in lost, damaged Aircel SIM card


  • If you store any contacts in Aircel SIM and it is damaged or lost, then replace a new Aircel SIM in Aircel stores to get back the contacts.


Aircel Dialer Tunes | Activation , Deactivation codes

Aircel offers caller tune services for both postpaid and prepaid customers which can be activated through sms, call or online portal. Aircel dialer tune costs Rs 30 per month or Rs 15 per 15 days.

To activate dialer tunes in Aircel through mobile:


  1. Call 53000 from your Aircel mobile number . Call cost is Rs 1 per minute.
  2. Hear the song list and choose your favorite song
  3. Confirm it by pressing 1 . Charge for Aircel dialer tunes is Rs 30 per month


To activate dialer tunes in Aircel through online:


Without losing call cost money, you can hear and choose Aircel dialer tunes online

  1. Go to Aircel website , aircel.com
  2. Select services → Dialer Tunes
  3. Search for the song and click set
  4. Provide your mobile number
  5. Click forgot password to recieve OTP to your mobile number
  6. Your favorite song will be set as dialer tune. Chare Rs 30/month




To decativate Aircel dialer tune 


  1. From your Aircel mobile number , send an sms DT DACT to 53000
  2. SMS costs is 10 paise.
  3. You can deactivate Aircel dialer tunes anytime, to avoid autorenewal


To change song in Aircel dialer tune for free


  1. Go to aircel.com
  2. Select services → Dialer tunes
  3. Select your new song and click set
  4. Provide your mobile number, OTP to change the song.


Wednesday, December 30, 2015

Aircel: Find my own mobile number in Aircel SIM | USSD code to know my Aircel Mobile number

Finding own mobile number for Aircel SIM card is easy and free of cost, works even if there is no talk time balance in your mobile number



The easiest and best method is to use USSD code

USSD is nothing but Unstructured Supplementary Service Data
You have to type the USSD code in your home screen . It is similar to dialing a phone number.

To find own mobile number in Aircel

  1. From your mobile phone with Aircel SIM card, dial the USSD code *131#
  2. Press call Button
  3. Now your mobile number for Aircel SIM card will be displayed
  4. Note it down and save it in contacts for future references
  5. This method is free of cost and works even if there is no balance in your main account
If the above USSD code is not working for your region, you can also use one of the following USSD codes to know your own mobile number in Aircel SIM.
  • *234*4#  → working for Nort-East, Assam, Delhi, UP, Bihar customers
  • *122*131# → workng for orissa, West Bengal
  • *131# → working for Tamil Nadu
If USSD code doesn't work for your region , then you can dial any of your friend's mobile number to display it in their screen.You can also dial 198 and speak with Aircel Customer care to know your mobile number in emergency case.


Wednesday, April 15, 2015

Aircel : Post Paid quick bill pay 3 steps using bill desk in Aircel portal



Now Aircel joined hands with bill desk to enhance the experience of postpaid customers while bill payment.



3 Steps to Pay Aircel Postpaid Bill Quick and Easily:

1.    Go to Aircel- Bill desk Payment website .
       https://epayment.aircel.com/aircel-billpay/pmt_face.jsp
       Enter Your Mobile number , choose option Pay Bill

2.    Enter you Amount of bill to be paid and choose payment method

3.    Pay your bill, get online confirmation message.

You are done with the process.

To know how much bill I want to pay, just SMS BILL to 121
or
Dial *121# from your postpaid Aircel number.
 

Sunday, March 8, 2015

Africell : Check Data Balance Validity in Africell | Check MB Balance in Africell Gambia

Africell gGambia Provides variety of data bundles from one month to three month validity.

To check the validity of all the data bundles, Africell have an  USSD code.

Take your Mobile phone and dial *137# for checking the data balance in MB and validity of the data pack.

This USSD code is applicable to check all the data bundles available in Afrircell like

  • - 20MB for D12; 50MB for D30; 100MB for D45; 200MB for D90; 500MB for D145; 750MB for D195. (Valid for 30 days)
  • - 1GB for D250; 1.5GB for D275; 2GB for D495. (Valid for 45 days)
  • - 4GB for D750 and 12GB for D1,650. (Valid for 60 days)
You can also activate these data packs from main talktime balance by dialing *120# from your Africell mobile number. You need to have sufficient talktime balance to activate the data pack

Thursday, February 26, 2015

Aircel MCA: Activate , Deactivate Missed call alerts in Aircel through USSD code, SMS | Deactivate Missed Call Alert in Aircel

Missed call alerts in Aircel : Activate or Deactivate


If you are in not reachable location or if your phone is switched off condition, you can get missed call alerts through SMS from Aircel once you get back the signal coverage area or switch on your mobile phone.
Aircel call this facility as Missed call Alerts. This article describes how to activate , deactivate the service through USSD code method.


To Activate missed call Alerts in Aircel:

  1. From your Aircel mobile number dial *999#
  2. An option  1.Missed call Alert will be displayed
  3. Now press 1 in the box and press OK
  4. Now you will receive two options , 1.Activate 2.Deactivate
  5. Type 1 in the box to activate missed call alert and press OK
  6. Again you have to type 1 to confirm your option.
The missed call alerts costs Rs 30 per month. You can deactivate missed call alerts on Aircel whenever you want.

To deactivate missed call Alerts in Aircel

  1. Dial *999# from your Aircel mobile number and select Missed call alert. 
  2. Now press 2 in the box to deactivate the missed call service.
You can also deactivate through computer voice facility by dialing 155223 (toll free number)



Monday, January 5, 2015

Aircel: Recharge to another Aircel number from main balance:

Recharge to another Aircel number from main balance:


Now it is Easy to gift a rate cutter, 3G, 2G Internet data pack to another Aicel number.
Follow the below procedure to recharge rate cutter or Internet data to another Aircel number.

Note:
  • A commission fee of 2 rupee to 5 rupee will be deducted in addtion
  • You must have sufficient balance to do the Recharge.

Steps:
  1. Dial *121# from your Aircel number
  2. Choose the option corresponding to Rate cutter and press send. For example, if 5 is for rate-cutter, type 5 in the input box and send 
  3. Now choose the option corresponding to Gift a Pack
  4. Choose the type of pack you need to recharge to another Aircel number.
  5. For example if you want to do Pocket Internet recharge, then choose the corresponding number for Pocket Internet.
  6. Now a List of available Pocket Internet packs will be shown. You can choose the desired pack that you want to Gift your friend who has Aircel mobile number.
  7. The Pop UP will display a message with benefits of the pack and commission fee of the pack and ask you to confirm and followed by entering the friends Aircel number.
  8. The recharge will be gifted to your friends mobile and at the same time,balance will be deducted from your mobile balance main account talk time balance.


Sunday, November 2, 2014

Check Data Balance , Talk time Balance in Aircel , BSNL , Airtel, Vodafone

 

To Check Talktime Balance in Aircel :

Just Dial *111# from your Aircel mobile number and press send or call Button.

All the Balance related information like 
  • Talk Time Balance in Main Account, 
  • SMS Balance  and Validity ,
  • 3G Data Balance and Validity
  • Special Account Talk time Balance 


will be displayed in your phone.

Check talk time data balance aircel airtel vodafone bsnl
Aircel check balance
Note :

Some times, you can see 3G Data Balance as 50 MB for example , but validity will not be mentioned.
In this case you have to be more careful , because if you believe that you have 50 MB and browse Internet , then money will be deducted from main Account.

So, if you have validity as - (hi-fen) , then don't browse Internet.



To Check Talktime Balance in BSNL :

To check talktime balance in BSNL prepaid , dial the USSD code *123#
To check 2G/3G Internet data balance in BSNL prepaid , dial the USSD code *124*1#

To Check Talktime Balance in Airtel :

To check talk time balance in Airtel prepaid , dial the USSD code *121#
To check 2G/3G Internet data balance in Airtel prepaid , dial the USSD code *121# and choose the option to check Internet data balance and validity

To Check Talktime Balance in Vodafone :

To check talk-time balance in Vodafone prepaid , dial the USSD code *141#
To check 2G/3G Internet data balance in Vodafone prepaid , dial the USSD code *111# and choose the option to check Internet data balance and validity

Tuesday, October 7, 2014

Aircel : Voice mail Activation |Setup Call Forward Option | Aircel - Get UPC code online to port to another network

Important information:

Aircel terminated its telecom service in India. If you have SIM number and your mobile number, then you can port your current Aircel number to another network by generating UPC code online. 

Please visit http://35.154.143.159/upc/getUPC.jsp to get UPC code .

If you do not have SIM number, then go to any other network office like Vodafone, Airtel, BSNL. They will help you to port your existing Aircel number to their network.

Voice mail :

Voice mail is a service provided by most of the mobile network all over the world , to send communications to the receiver even if he is not reachable by leaving a short voice message.
The receiver may get an alert notification when he receives a notification, when he got a voice mail from any other user from any mobile networks.

He can hear the voice message by dialing the voice mail box number from his mobile number or any land-line number followed by PIN code of voice mailbox.



Voice mail in Aircel:

Unfortunately Aircel do not provide voice mail option for Indian subscribers. But As per Aircel's official website , you can send START VOICE to 200 for free to start voice message service and dial 900 to receive , hear voice messages. You will receive a notification if you receive an voice message. But this is not working or so many users. If so, you can use following option instead of voice mail.

So, Instead of forwarding the not reachable calls to voice mail, you can redirect the call to other emergency mobile number. This option which is called Call Forwarding is available in all mobile phones and supported by all mobile networks.

Activate call forwarding :

  • If you have normal handset , then go to Settings – phone settings – call settings – call forward- choose when to forward the call ( busy, not reachable, switched off) and input the emergency mobile number
  • If you have Android phone, then go to Call – press menu button – settings- voice call- call forward- choose when to forward (busy, not reachable, switch off, all) and input emergency number for each option as you wish.

Voice mail box is not so familiar in India as like western countries. Here the users wanted an immediate response from the caller . So this might be the reason for less usage of voice mail option in India.

But still networks like Airtel, Vodafone, Docomo, BSNL are providing voice mail box facility for their subscribers.


Wednesday, September 17, 2014

Convert your Current Prepaid plan to postpaid (Vice Versa) without changing the number

Expand your mobile network to see the Procedure for Postpaid to Prepaid migration and Vice Versa.

> Aircel 
  • Aircel makes this migration process very simple through online itself.
  • AIrcel Introduced a new option called design your own plan. YOu can go to the aircel official website and select this option and choose any Prepaid or postpaid plans that suitable for you by providing your current mobile number.
  • WIthin one day AIrcel customer care person will call you and confirm the request and proceed to change the Prepaid to postpaid plan and vice versa.
>Vodafone
>Airtel 
  • In Airtel you have to approach the nearest Airtel Retail shop to do the conversion or migration process from Prepaid to postpaid and vice versa.
  • No charges will be deducted for this conversion process in Airtel
>Tata DoCoMo
  • Currently online migration of Docomo prepaid to postpaid or Postpaid to prepaid is not possible. You should request through complaint helpline number 198 or approcach the nearest Docomo retail center.
>Idea cellular 
  • Currently there is no option in Idea cellular to migrate from Postpaid to prepaid or vice versa.

> BSNL 
    In BSNL GSM , strictly there is no option at present to convert postpaid into prepaid plan or to migrate prepaid sim in to prepaid plan.
    The only solution is to get a new SIM card with fresh number.
    You can use MNP facility to convert into other network .After 6 months you can switch the same number to BSNL postpaid or prepaid. But note that this trick require 6 months wait period.
>Uninor 






  • In Uninor You can switch your Postpaid connection to prepaid or Vice versa . YOu have to pay a non refundable amount of Rs 19 apart from SIM cost.
  • If there is any balance in talk time , they will not be transferred.
  • For this Uninor migratio process you have to approach your nearest Uninor Store.
  • > Reliance 
    • In Reliance , there is no smooth procedure for this migration of postpaid into prepaid and Vice versa.
    • At your own risk you can proceed by contacting any nearest Reliance Retail Shop.


    Tuesday, September 16, 2014

    Convert Pay Per Second (PPS) plan from Pay Per Minute Plan in Prepaid

    Expand your mobile network to see the complaint numbers of customer helpline number.

    > Aircel 
    • For Aircel, ERC of 18 Rupees will make the Aircel Prepaid mobile into life time pay per second plan..
    >Vodafone
    • In Vodafone Pay Per Second is alternatively called as Per Second Pulse.
      You can do a ERC of 44 INR to change to Per second Pulse scheme with lifetime validity.
      But Just Inquire with your customer care before doing this recharge.
    >Airtel 
    • If you are calling from Airtel mobile then call to toll free number 198
    • If you call from other network , call  9810012345 for Postpaid related complaints and queries
    • and call 9810198101 for Prepaid related problems and issues.
    > Tata DoCoMo
    • For Docomo, there is no Pay Per Minute plan. All Tata Docomo prepaids are of pay per second plan.
      I have to remind the Docomo is the first network to introduce Pay per second plan.
      Due to market competition all other Indian networks shifted to this plan with no other way.
    > Idea cellular 
    • From Idea cellular mobile number, call toll free helpline 198 to request for pay per second Migration.

    > BSNL 
    • Send SMS as  MSEC to 53733
    • You should have balance 36 Rupees for this pay per second conversion.
    • The Balance will be deducted once you send the SMS from your BSNL mobile.
    • Otherwise you can do a ERC of Rupees 36
    >Uninor 







  • Uninor does not have any pay per second migration scheme. Instead you can do a recharge which offers you per second tarriff for specific validity.




  • > Reliance 
    • By doing One time Recharge ERC of Rupees 49, your prepaid Reliance SIM will convert into Pay Per Second Plan with lifetime validity.
      I advice you to inquire your customer care before doing this plan conversion


    Airtel : To Contact Airtel Customer Care from Other networks : Airtel ,Aircel ,Vodafone ,BSNL ,Reliance ,Idea and Uninor

    >To contact Airtel customer care
    • If you are calling from Airtel mobile then call to toll free number 198
    • If you call from other network , call  9810012345 for Postpaid related complaints and queries and call 9810198101 for Prepaid related problems and issues.


    >To contact Vodafone customer care
    • If you are calling from Vodafone mobile number then Dial toll free complaint number 198
    • If you are trying to call from other mobile network then call to 9811098110

    >To contact Aircel customer care
    • If you are calling from Aircel mobile number then Dial toll free complaint number 198 or Aircel Helpline number 121
    • If you want to call Aircel helpline from other mobile network then refer this page to select the complaint number for your state or circle.
    • If your complaint is not solved by customer care, you can escalate this issue to Aircel Grievance Redressal which is also called as Appellate authority. Just you need to drop an email
    • You can find the email address corresponding to your state in this page.Within one working Day , the customer care official will contact you to solve your complaint.

    >To contact Tata DoCoMo customer care
    • If you are calling from Docomo mobile then call to toll free number 198.If you are calling from other network then call to the toll free number 1800-266-121

    >To contact Idea cellular customer care
    • From Idea cellular mobile number, call toll free helpline 198
    • From other network Refer this page for your state

    >To contact BSNL customer care
    • If you call from BSNL mobile itself then call 198
    • If you need to call from other network like Airtel, Vodafone etc then call  9415024365

    >To contact Uninor customer care 
    • From Uninor mobile call 198 or 121  
    • From Other network refer this page for your state.
    >To contact Reliance customer care
    • From Reliance mobile , you have to call 198
    • If you want to call from other network mobile, then call following numbers,
      Both Post Paid and Prepaid : (Your city code) 30333333 
      • ex:Chennai : 044 30333333
      • Only For Jammu Kashmir: 9018090180

    Thursday, September 11, 2014

    Transfer talktime balance from One mobile number to Other with USSD code

    You can transfer talk time from your main account to another mobile number of same network . This option is available in all mobile networks.


    List of mobile networks with the Procedure to Transfer Talktime balance from one mobile to another mobile

    >How to transfer balance in Aircel ?
    We can transfer balance in different available denominations starting from 5 Rs to 100 Rs. 
    And transfer charge will be charged based on the denominations. Follow the step by step procedure to Transfer the balance. Secret USSD code for balance transfer in Aircel is *122*666#
    When You press 1 and confirm , the balance will be transferred to the balance account.
    >How to transfer balance in Vodafone ?

    Call  *131*<MRP>*<Receiver number>#

    For example.
    *131*25*9655863558#

    Commission fee vary from 1 rs to 3 Rs based on the amount you transfer


    >How to transfer balance in Airtel ?
    Dial *141# and choose Transfer talk time from the list of options and proceed with the simple steps to complete transfer process.

    >How to transfer balance in Tata DoCoMo ?
    In Docomo you can't transfer talktime balance, Instead we can gift a sms pack recharge to our beloved docomo friend.
    Gift<Space>Target Mobile Number<Space>Gift a recharge amount" and send it to 54321

    >How to transfer balance in Idea cellular and  BSNL ?
      Idea :Send SMS  GIVE <Mobile number> <Amount> to 55567
      BSNL : GIFT 94xxxx3212 200 pwd and send to 54456



    Featured Article:

    >>How to Recharge Internet From Main Talktime Balance

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