There are three options available to contact customer care for Idea Cellular
mobile network for emergency help.
- From Idea Cellular Mobile
- From other mobile network or BSNL/MTNL landline
- Through Email ID
To Contact Idea Customer care from Idea Mobile :
If you have to call from Idea Cellular mobile , then Dial 198
This is a toll free number and it is free of cost if you call to this number for 198
You can also use the helpline option , by dialing 12345 from your Idea mobile number which costs 50 paise per 3 minutes
To Contact Idea Customer care from other network and Landline
If
you have to call Idea helpline from other network or abroad , then
refer the following list for your state/ circle. If you are calling from
abroad, then use country code +91 in front of the provided contact number.
If you call to this number, standard call charges will be applicable as per your mobile tariff.
Stae or Circle
|
Idea Customer care number to call from other network
|
Andhra Pradesh
|
9848009198
|
Assam
|
9085000198
|
Bihar
|
9708000198
|
Delhi
|
8744000198
|
Gujarat
|
9824000198
|
Haryana
|
8684000198
|
Himachal Pradesh
|
9882900198
|
Jammu & Kashmir
|
9086046198
|
Karnataka
|
9844000198
|
Kerala
|
9947000198
|
Kolkata
|
9088100198
|
Madhya Pradesh
|
9826000198
|
Maharashtra
|
9822000198
|
Mumbai
|
9702000198
|
NE
|
9089000198
|
Orissa
|
9090000198
|
Punjab
|
9781500198
|
Rajasthan
|
9887010198
|
Tamil Nadu
|
9092000198
|
Uttar Pradesh (East)
|
8576000198
|
Uttar Pradesh (West)
|
8941000198
|
West Bengal
|
9093100198
|
1.Listen the computer voice carefully and wait
till the option for speaking to customer care is announced.
2.Press the number to speak with customer care
person
3.Inform your complaint and note the request number for future followup of your complaint.
To Contact Idea Customer care through email
If you want to make a complaint, or need help through online , then you can email to customercare@idea.adityabirla.com