Zain : PUK code Retrieval & Reset PIN number for locked SIM | Find Zain PUK code

How to Get Zain PUK Code Online in 2025 (Saudi, Kuwait, Bahrain & More)

Is your Zain SIM card blocked and asking for a PUK code? Don’t panic. This updated guide will help you recover your PUK (Personal Unblocking Key) safely using Zain’s official tools. Whether you're in Saudi Arabia, Kuwait, Bahrain, Iraq, Jordan, or Lebanon, here's how to retrieve your PUK online or via customer support.

What Is a PUK Code?

A PUK (Personal Unblocking Key) is a unique 8-digit code used to unblock your SIM after entering the wrong PIN three times. It’s provided only by Zain and cannot be generated using third-party apps or software. Never trust websites offering PUK code generators — they are fake and potentially harmful.

Method 1: Get Zain PUK Code Online

1. Visit the official Zain website.
2. Select your country (e.g., Saudi Arabia, Kuwait, Sudan, Bahrain, Lebanon, Iraq, Jordan).
3. Click on My Zain or Self-Care section.
4. Login with your Zain mobile number and password.
5. Navigate to: Services > SIM Management > Request PUK Code.
6. Your PUK code will be displayed securely. Note it down and enter it into your device.

Note: If you haven’t registered before, create a new account using your Zain number to access the portal.

Method 2: Contact Zain Customer Care

If you cannot log in online, call Zain’s helpline. Make sure you have your account info ready for identity verification:

• Prepaid Users: Last recharge amount, remaining balance, SIM expiry
• Postpaid Users: Account number or contract number
• Other Details: Your ID/CPR/CR number may be requested

Zain Helpline Numbers by Country

Country	Customer Care Number
Bahrain	107
Iraq	107
Jordan	107 / +962 797900900
Kuwait	107 / +965 97107107
Lebanon	111 / +961 3 800111
Morocco (Inwi)	220 / 529000220
Saudi Arabia (KSA)	959 / 590000959
Sudan	N/A

Pro Tip for Zain Users

• Avoid enabling SIM PIN unless necessary — use device/app lock instead.
• Use apps like Norton App Lock or Smart AppLock for extra security.
• Never share your PUK code — it's confidential and tied to your SIM only.

Zain’s digital services make SIM management easy and secure. Whether you prefer using the online portal or talking to a support agent, your PUK code is just a few steps away. Stay safe, stay connected.

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